Legal

Privacy Policy

Last updated: August 14, 2026

1. Introduction

ADA Site Shield ("we," "us," or "our") operates the website at adasiteshield.com and provides ADA website accessibility scanning services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

  • Scan requests: Your name, email, phone, website URL, business name, and business type when you request a free accessibility scan.
  • Sales partner applications: Your name, email, phone, city, sales experience, availability, and preferred contact method when you apply to join our sales partner program.
  • Communications: Any information you share when you email, call, or text us.

Information collected automatically:

  • Usage data: IP address, browser type, device information, pages visited, and referring website.
  • Cookies: We may use cookies and similar technologies to improve your browsing experience and analyze website traffic.
  • Chat widget data: Messages and information shared through our website chat widget.

3. How We Use Your Information

  • To process and deliver accessibility scan reports you request.
  • To respond to your inquiries and provide customer support.
  • To review and process sales partner applications.
  • To track sales leads and commissions for our sales partners.
  • To send you information about our services, updates, and promotional offers (you can opt out at any time).
  • To improve our website, services, and user experience.
  • To comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We use third-party tools (including CRM platforms, payment processors, and communication tools) to operate our business. These providers have access to your information only as needed to perform their services and are bound by their own privacy obligations.
  • Sales partners: When a lead is generated through a sales partner's referral link, that partner receives attribution information (the referral slug) so they can track their leads and commissions. Sales partners do not receive your full personal contact information.
  • Legal compliance: We may disclose your information if required by law, court order, or government regulation.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with legal obligations. Scan request data is retained for the duration of your engagement with our services plus a reasonable period thereafter. Sales partner data is retained for the duration of the partnership and for commission tracking purposes.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to legal retention requirements.
  • Opt-out: You can opt out of marketing communications at any time by replying STOP to any text message or clicking unsubscribe in any email.
  • Do Not Sell: We do not sell your personal information. Under applicable state laws, you have the right to opt out of any future sale of your information.

To exercise any of these rights, contact us at contact@adasiteshield.com.

7. SMS Text Messaging

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from ADA Site Shield, including:

  • Application confirmations and follow-ups for sales partners.
  • Scan request confirmations and report delivery notifications.
  • Appointment reminders and interview scheduling.
  • Customer support responses.

Message frequency varies. Standard message and data rates may apply. To opt out, reply STOP to any message. For help, reply HELP. Your carrier's messaging and data rates may apply.

8. Cookies

Our website may use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

9. Website Accessibility

ADA Site Shield is committed to ensuring digital accessibility for all users, including those with disabilities. We continuously work to improve the accessibility of our website in accordance with WCAG 2.1 AA guidelines. If you experience any difficulty using our site, please contact us at contact@adasiteshield.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: